Privacy Policy
We respect your right to privacy and are committed to ensuring that your personal data is processed transparently, responsibly, and securely. All data obtained during registration and your stay is used solely for the purpose of providing services and ensuring security. Your data will not be transferred to third parties, except where required by law.
This privacy policy explains what data we collect, how we store it, and what rights you have. If you have any questions about the processing of your personal data, please contact us by email at info@lajos.lt
COLLECTION OF PERSONAL DATA
We collect your data in order to provide quality services and ensure your comfort and security during your stay. When processing data, we comply with the Law on Legal Protection of Personal Data of the Republic of Lithuania and the General Data Protection Regulation (GDPR). Your personal information reaches us in various ways:
- when making a booking online, by phone, or by email
- when ordering additional services or submitting inquiries
- when consenting to receive our newsletter or offers
- when using our website, which employs cookies and other tracking technologies
- through video surveillance cameras in the common areas of the hotel, in order to ensure the safety of guests and property
We only process the personal data that is necessary for the provision of services and to ensure your convenience. This may include your contact information, payment details, stay history, and other data related to your booking.
STORAGE OF PERSONAL DATA
We store your data only for as long as is necessary to achieve the set purposes or as required by applicable laws.
- Booking and stay data are stored for as long as required for accounting and legal purposes.
- Direct marketing data (if you have consented to receive offers) are stored for no longer than 5 years.
- Video surveillance recordings are stored for the period specified by the company, ensuring security.
When the data is no longer needed, it is securely destroyed or anonymised.
TRANSFER OF PERSONAL DATA
Your data may only be transferred in cases where it is necessary for the provision of services or when required by law.
- To insurance companies, if your stay or services are paid for through an insurance company
- To service providers within the company, if the information is required for the quality provision of services
- To law enforcement authorities, when required by law
- To direct marketing partners, only with your explicit consent
You always have the right to object to the use of your data for marketing purposes by notifying us by email at info@lajos.lt
YOUR RIGHTS
You have the right to receive information about what personal data we have collected, from what sources it was obtained, for what purposes it is processed, and whether it is accurate and complete. To make such a request, please contact us by email using the same email address you provided earlier. For data security reasons, we do not provide such information by phone.
You also have the right to:
Request the correction of inaccurate or outdated data, demand the deletion of your data if there is no legal basis to store it, restrict, or object to certain data processing.
By using our services, you agree that your personal data will be processed to ensure the provision of services. You also confirm in advance that we have the right to store your data on a server or cloud system for as long as is necessary in accordance with the applicable laws of the Republic of Lithuania.
USE OF COOKIES
Our website uses cookies in order to:
- Ensure the smooth operation of the website
- Tailor the content to your interests
- Analyze website traffic and improve services
You can disable cookies in your browser settings, but some cookies are necessary for the proper functioning of the website.
Descriptions of cookies used on our website:
cookies_allowed
- Description/Purpose of use: User consent to use cookies
- Data used: Cookie is necessary for the website to function
- Time of creation: Upon entering the page
- Validity period: Until the end of the session
tvs_session_id
- Description/Purpose of use: To ensure website functionality in order to improve user experience
- Data used: Session number
- Time of creation: Upon entering the page
- Validity period: Until the end of the session
_ga
- Description/Purpose of use: Cookie is used to collect statistical website information
- Data used: IP addresses and unique ID numbers are used for accounting. The accounting result is statistical. Tracking accounting is carried out via "Google Analytics"
- Time of creation: Upon clicking the "AGREE" button
- Validity period: 2 years
_gid
- Description/Purpose of use: Cookie is used to collect statistical website information
- Data used: This cookie collects and updates information about the website pages you have visited
- Time of creation: Upon clicking the "AGREE" button
- Validity period: Until the end of the session
_gat
- Description/Purpose of use: Cookie limiting the number of requests made through Google
- Data used: Does not record any user information
- Time of creation: Upon clicking the "AGREE" button
- Validity period: Until the end of the session
How to manage and delete cookies
When you use a browser to access our content, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Every browser is different, so if you do not know how to change your cookie preferences, please check its help menu. Your device's operating system may contain additional cookie controls. If you do not want information to be collected through cookies, use the simple procedure available in most browsers that allows you to decline the use of cookies. To learn more about how to manage cookies, visit: http://www.allaboutcookies.org/manage-cookies.
Please note, however, that in some cases, deleting cookies may slow down your internet browsing speed, restrict the functionality of certain website features, or block access to the website.
Our website may contain links to websites of other persons, companies, or organizations. Please note that the Data Controller is not responsible for the content of such websites or the privacy practices they employ. Therefore, if you click on a link from the Data Controller's website and access other websites, you should inquire about their Privacy Policy separately.
CONTACTS
If you have any questions or would like more information about the privacy policy, please contact us:
UAB "LAJOS"
Address: B.Sruogos g. 5, LT-59209 Birštonas
Email: info@lajos.lt
Tel.: +37062615000
This privacy policy may be updated, so we recommend that you periodically review its latest version on our website.
